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HUDSON ENTERPRISES, INC.
SERVICE AGREEMENT
TERMS AND CONDITIONS
1. SERVICES
This Service Agreement ("Agreement") applies to the purchase of
all services, packages, options, including but not limited to related web
design, programming, and technical support services (collectively, the
"Services") ordered by you on the HudsonEnterprises.com Sign Up Page, OR
which you may order at any time and from time to time. Hudson Enterprises,
Inc. (herein
referred to as "Host") reserves the right to amend its web
hosting and related Service offerings and to add, delete, suspend or
modify the terms and conditions of the Services, at any time and from time
to time, and to determine whether and when any such changes apply to both
existing or future customers.
2. BILLING AND PAYMENT
You shall pay the fees and other charges for each Service as provided in
the Host Sign Up Page and in our pricing and plans statement or our
standard schedule of prices, as the same may be amended from time to time.
Host reserves the right to change rates by notifying you thirty (30)
days in advance of the effective date of the change; provided that Host
shall not change any rates during the term of any contract. Service fees
and charges shall be invoiced in accordance with the terms and conditions
set forth both herein and in the Sign Up Page and Hosts' pricing and
plans statement. All payments shall be made by major credit card in U.S. currency
billed quarterly, semi-annually, or annually. You will pay
a late payment charge equal to $50.00, plus 1.5% (or the highest amount permitted by
law, whichever is lower) per month or portion thereof on the outstanding
balance of any invoice remaining unpaid thirty (30) days after the date
upon which invoiced, which shall always allow 30 days for payment to be
made from the invoice date ("Due Date").
Accounts unpaid after the Due Date may have service suspended or
terminated. Such suspension or termination shall not relieve you of your
obligation to pay the fees and charges due. You agree to pay Host its
reasonable expenses, including attorney's fees and collection agency fees,
incurred in enforcing its rights under this Agreement. You shall pay all
federal, state, and local sales, use, value added, excise, duty and any
other taxes assessed with respect to the Services and the sale of
hardware, software or Software to you, except that taxes based on Hosts'
net income shall be the responsibility of Host.
3. ADDITIONAL TERMS FOR DOMAIN NAME REGISTRATION
A. Registrar Services. Host has entered into an agreement with several
accredited domain name registrars to provide you with domain name
registration services, for any requests by you to Host, to register an
Internet domain name. As consideration for the domain name registration
services provided to you, on behalf of Host, you agree to pay Host,
prior to the effectiveness of the desired domain name registration, the
then-current amounts charged by the various domain name registration
services.
All domain name registration fees are nonrefundable, in whole or in part,
even if your domain name registration is suspended, canceled or
transferred prior to the end of your then current registration term. Host
reserves the right to change fees, surcharges, renewal fees or to
institute new fees at any time, for any reason, at its sole discretion.
Your requested domain name will not be registered unless and until we
receive actual payment of the registration fee, and have confirmed your
registration in an e-mail from Host or one of our domain name
registrars, to the e-mail address indicated in your registration
application.
B. Cancellation; Reinstatement. You acknowledge and agree that any domain
name which we may register for you is a product of this Service Agreement
and your agreement with Host for your use during the term of this
Service Agreement with respect to each domain respectively. In the event
that you cancel your account or request the deletion of a domain name and
receive a refund or a chargeback by a credit card company (or similar
action by another payment provider allowed by us) in connection with the
payments of the registration fee for your domain name registration, you
agree and acknowledge that the domain name registration shall be
transferred to Host as the paying entity for that registration to the
registry and that we reserve all rights regarding such domain name
including, without limitation, the right to make the domain name available
to other parties for purchase. We will reinstate your domain name
registration solely at our discretion, and subject to our receipt of the
initial registration or renewal fee and our then-current reinstatement
fee.
C. Renewal. You will be notified when renewal fees are due. Should these
fees go unpaid within the time specified in a second notice or reminder
regarding renewal, your registration will be canceled. Payment must be
made by credit card or such other method as we may indicate in the
registration application or renewal form. We will renew your name for you
provided your credit card or other billing information is available and up
to date, unless you instruct us otherwise within the time specified. You
agree that you are solely responsible for maintaining current, accurate
credit card and billing information for your account. If your billing
information is not accurate and you wish to renew your domain name
registration, you agree that you will contact Host to update this the
information and that Host may charge you accordingly.
D. Transfer. You will be responsible for all costs and fees associated
with the registration of your domain name including, but not limited to,
all costs and fees for moving or transferring such domain name. Under no
circumstances shall Host be responsible for this cost. Host makes
no representations concerning and does not guarantee that your domain name
does not infringe upon any trademarks, trade names, service marks or other
proprietary rights owned by a third party. You agree to be bound by the
terms of the Domain Name Registration Agreement, Domain Name Dispute
Policy, and related agreements that you will be asked to review and you
will be asked to indicate your acceptance of during the domain name
registration process.
E. Use of Personal Information; Updated Information. Host will collect
certain personal information (including, without limitation, contact
information such as name, address, e-mail address and telephone number)
("Personal Information") from you during the domain name
registration process. You agree and acknowledge that Host will share
Personal Information that you provide (or that is gathered about you
during the registration process, including, for example, your primary
domain name server and the like), or that Host otherwise maintains,
with the chosen domain name registration company, with ICANN, with
registry administrator(s), and with other third parties as ICANN and
applicable laws and/or policy may require or permit. You further agree and
acknowledge that Host shall be permitted (and in some cases may be
required) to make publicly available, or directly available to third party
vendors, some, or all, of the Personal Information or domain name
registration information you provide, for purposes of inspection (such as
through the domain name registrars' WHOIS service) or for targeted
marketing and other purposes as required or permitted by ICANN and
applicable laws. You may access your Personal Information and/or domain
name registration information in Hosts' possession by a request in
writing or by e-mail to Host (support @ HudsonEnterprises.com) to review, modify
or update such information. You agree not to contact the chosen domain
name registrar directly. We will not process data about any identified or
identifiable natural person that we obtain from you in a way incompatible
with the purposes and other limitations which we describe in this
Agreement. Host will take reasonable precautions to protect the
information it obtains from you from loss, misuse, unauthorized access or
disclosure, alteration or destruction. You hereby irrevocably waive any
and all claims and causes of action you may have arising from such
disclosure or use of your Personal Information and/or domain name
registration information by any chosen domain name registrar or Host.
F. ICANN Guidelines. Additionally, you acknowledge that ICANN may
establish guidelines, limits and/or requirements that relate to the amount
and type of information that your chosen domain name registrar or Host
may or must make available to the public or to private entities, and the
manner in which such information is made available. You hereby consent to
any and all such disclosures and use of, and guidelines, limits and
restrictions on disclosure or use of, information provided by you in
connection with the registration of a domain name (including any updates
to such information), whether during or after the term of your
registration of the domain name.
G. Third Party Data. In the event that, in registering the domain name,
you are providing information about a third party, you hereby represent
that you have (1) provided notice to that third party of the disclosure
and use of the party's information as set forth in this Agreement, and (2)
that you have obtained that third party's express consent to the
disclosure and use of that party's information as set forth in this
Agreement.
H. Accuracy of Data. You acknowledge that willfully providing inaccurate
information or willfully failing to update information promptly will
constitute a material breach of this Agreement and will be sufficient
basis for cancellation of your domain name registration. (In addition,
under certain federal laws, such provision of inaccurate or false
information is one factor in determining whether you may have violated the
trademark rights of another party in registering a domain name confusingly
similar to such party's trademark.) You further agree that your failure to
respond for over fifteen (15) calendar days to inquiries by Host
concerning the accuracy of contact details associated with your
registration shall constitute a material breach of this Agreement and will
be sufficient basis for cancellation of your domain name registration.
4. TERM
Domain name registration services shall be for the term indicated on the
registration application. Domain name registration agreements will be
renewed and terminated on the terms indicated above ("Additional
Terms for Domain Name Registrations"), and in the Domain Name
Registration Agreement, Domain Name Dispute Policy and related agreements
that you will be asked to review and must agree to during the registration
process.
For all Services other than domain name registration services, this
Agreement shall be for the term specified by you on the Host Sign
Up Page or otherwise with respect to each domain you establish. With
regard to such other Services, this Agreement will be automatically
renewed at the end of the initial term or renewal term for the same term
specified by you on the Host Sign Up Page or otherwise unless you
provide not less than thirty (30) days written notice to Host of
termination of this Agreement.
5. POLICIES/ACCEPTABLE USES
You shall at all times adhere to and comply with the Host Policies,
including but not limited to the Host Acceptable Use Policies, located
at http://HudsonEnterprises.com/hosting/aup.htm all of which are incorporated in this
Service Agreement by reference to the Host Policies as fully as if set
out in full in this Service Agreement, all as amended from time to time by
Host, which amendments shall be effective upon the posting of the
revised policy at the URL. You acknowledge that the Host Acceptable
Use Policies, among other things and without any limitation of the
applicability or construction of other any provisions of the Host
Policies, prohibit any site or domain hosted by Host from displaying
or containing any adult content or pornography, and from containing any
links to sites which display or contain any adult content or pornography,
whether that adult content or pornography is in written, graphic or other
form. Notwithstanding anything to the contrary contained herein, Host
may immediately take corrective action, including disconnection or
discontinuance of any and all Services, or terminate this Agreement in the
event of notice to Host of possible violation by you of the Host
Acceptable Use Policies. In the event Host takes corrective action due
to a violation of the Host Acceptable Use Policy, Host shall not
refund to you any fees paid in advance of such corrective action.
6. SOFTWARE
Host is a reseller, re-licensor or licensor of any
software (collectively, the "Software") offered under or in
connection with the performance of this Agreement that was created by a
third party. Host shall not be responsible for any
changes in Service(s) that cause Software to become obsolete, require
modification or alteration, or otherwise affect the performance of the
Services. Any malfunction or defects of Software either sold, licensed or
provided by Host to you or purchased directly by you used in
connection with the Service(s) will not be deemed a breach of Hosts'
obligations under this Agreement. Any rights or remedies you may have
regarding the ownership, licensing, performance or compliance of Software
are limited to those rights extended to you by the manufacturer or creator
of such Software. You are entitled to use any Software supplied by Host
only in connection with your permitted use of the Services. You shall use
your best efforts to protect and keep confidential all intellectual
property provided by Host to you through any Software and shall make
no attempt to copy, alter, reverse engineer, or tamper with such
intellectual property or to use it other than in connection with the
Services. You shall not resell, transfer, export or re-export any
Software, or any technical data derived therefrom, in violation of any
applicable United States or foreign law.
7. IP ADDRESS OWNERSHIP
Host shall maintain and control ownership of all IP numbers and
addresses that may be assigned to you by Host and Host reserves,
in its sole discretion, the right to change or remove any and all such IP
numbers and addresses.
8. CACHING AND BACKUP
You expressly (i) grant to Host and to Hosts’ contractors and
designees, a license to cache and to backup the entirety of your Web Site,
including content supplied by third parties, hosted by Host under this
Agreement and (ii) agree that such caching or backup is not an
infringement of any of your intellectual property rights or any third
party's intellectual property rights.
9. CPU USAGE
You agree that you shall not use excessive amounts of CPU processing, as
determined by Host in its sole discretion, on any of Hosts'
servers. Any violation of this policy may result in corrective action by
Host,
in its sole discretion, including assessment of additional charges,
disconnection or discontinuance of any and all Services, or termination of
this Agreement. In the event that Host elects to take any corrective
action, you shall not be entitled to a refund of any fees paid in advance
prior to such corrective action.
10. TRANSFER RATE AND DISK SPACE USAGE
You agree that Transfer Rate, sometimes also referred to as
"bandwidth," and Disk Space Usage shall not exceed the number of
megabytes per month for the Services ordered by you on the Host
Sign Up Page or as subsequently otherwise ordered by you. The Transfer
Rate and disk space usage shall be monitored and measured by Host. Any
Transfer Rate or Disk usage in excess of the agreed upon number of
megabytes per month may result in corrective action by Host, in its
sole discretion, including assessment of additional charges, disconnection
or discontinuance of any and all Services, or termination of this
Agreement. In the event Host elects to take any corrective action, you
shall not be entitled to a refund of any fees paid in advance prior to
such corrective action.
11. E-COMMERCE
You will be solely responsible for the development, operation and
maintenance of your online store and products and all contents and
materials appearing online or on your products, including without
limitation (a) the accuracy and appropriateness of content and materials
appearing within the store or related to your products, (b) ensuring that
the content and materials appearing within the store or related to your
products do not violate or infringe upon the rights of any third party,
and (c) ensuring the content and materials appearing within the store or
related to your products are not libelous or otherwise illegal. You will
be solely responsible for the final calculation and application of
shipping and sales tax. You will also be solely responsible for accepting,
processing, and filling any customer orders, and for handling any customer
inquiries or complaints arising therefrom.
You are also responsible for the security of any customer credit card
numbers and related customer information you may access as a result of
conducting electronic commerce transactions through your Web Site. You
will keep all such information confidential and will use the same degree
of care and security as you use with your confidential information.
12. DISCLAIMER OF WARRANTY
You acknowledge and agree that Host exercises no control over, and
accepts no responsibility for, the content of the information passing
through Hosts' host computers, network hubs and points of presence (the
"Host Network") or the Internet. NEITHER HUDSON
ENTERPRISES, INC., ITS
OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, THIRD-PARTY
INFORMATION PROVIDERS, MERCHANTS, LICENSORS NOR THE LIKE MAKE ANY
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT FOR THE SERVICES OR ANY SOFTWARE HOST
PROVIDES. NEITHER HUDSON ENTERPRISES, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES,
AFFILIATES, AGENTS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS,
LICENSORS OR THE LIKE, WARRANT THAT SERVICES WILL NOT BE INTERRUPTED OR
ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTY AS TO THE RESULTS THAT
MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY,
RELIABILITY OR CONTENT OF ANY INFORMATION SERVICED OR MERCHANDISE
CONTAINED IN OR PROVIDED THROUGH THE SERVICES. HOST IS NOT LIABLE FOR
THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM YOU OR STORED BY YOU
OR ANY OF YOUR CUSTOMERS VIA THE SERVICE(S) PROVIDED BY EBA WEBS.
13. INDEMNIFICATION
You will indemnify, defend and hold harmless Host, dba - Hudson Enterprises, Inc., and its employees,
officers, directors and agents (collectively "indemnified
parties") from and against any and all claims, damages, losses,
liabilities, suits, actions, demands, proceedings (whether legal or
administrative) and expenses (including but not limited to reasonable
attorneys' fees) threatened, asserted, or filed by a third party against
any of the indemnified parties arising out of or relating to the use of
the Services by you or your agents, including but not limited to any
violation of the Hosts' Web Policies, including the Hosts' Acceptable Use
Policies.
14. LIMITATION OF LIABILITY
IN NO EVENT SHALL HUDSON ENTERPRISES, INC., OR ITS OFFICERS, DIRECTORS, EMPLOYEES,
AFFILIATES, AGENTS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS,
MERCHANTS, LICENSORS OR THE LIKE BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR
USE, BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT
OR STRICT LIABILITY OR OTHER LEGAL THEORY, EVEN IF HOST HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will Hosts'
liability for any damages, losses and causes of actions whether in
contract or tort (including negligence or otherwise) exceed the actual
dollar amount paid by you for the Service which gave rise to such damages,
losses and causes of actions during the 12-month period prior to the date
the damage or loss occurred or the cause of action arose.
15. FORCE MAJEURE
Host shall not be liable for failure or delay in performing its
obligations hereunder if such failure or delay is due to circumstances
beyond its reasonable control, including, without limitation, acts of any
governmental body, war, insurrection, sabotage, embargo, fire, flood,
strike or other labor disturbance, interruption of or delay in
transportation, unavailability or interruption or delay in
telecommunications or third party services (including DNS propagation),
failure of third party software or hardware, or inability to obtain raw
materials, supplies, or power used in or Software needed for provision of
the Services.
16. GOVERNING LAW/JURISDICTION
The validity, interpretation, enforceability, and performance of this
Agreement shall be governed by and construed in accordance with the laws
of the State of South Carolina, without regard to its conflict of laws
principles. You agree that any and all claims, damages, losses,
liabilities, suits, actions, demands, or proceedings (whether legal or
administrative) touching, concerning, or arising under, with respect to,
or out of this Service Agreement in any manner, or concerning any
transaction or dispute arising under or out of the performance of this
Service Agreement to which Host will be a party, must and shall be
filed or brought and determined in a forum in the State of South Carolina
having jurisdiction of the subject matter.
17. AMENDMENT; WAIVER
Except as otherwise provided herein, this Agreement may not be amended
except upon the written consent of you and Host, provided, however,
without limitation of any other rights of Host otherwise provided
herein, that Host shall have the right to amend the Hosts' Policies
from time to time, and such amendments shall be immediately effective and
applicable to this Agreement. No failure to exercise and no delay in
exercising any right, remedy, or power hereunder shall operate as a waiver
thereof, nor shall any single or partial exercise of any right, remedy, or
power hereunder preclude any other or further exercise thereof or the
exercise of any other right, remedy, or power provided herein or by law or
in equity. The waiver by any party of the time for performance of any act
or condition hereunder shall not constitute a waiver of the act or
condition itself.
18. ASSIGNMENT; SEVERABILITY
This Agreement shall be binding upon and inure to the benefit of you, the
Host
and our respective successors, and assigns. You may not assign this
Agreement without the prior written consent of Hudson Enterprises, Inc. If any provision
of this Agreement shall be held by a court of competent jurisdiction to be
invalid, unenforceable, or void, the remainder of this Agreement shall
remain in full force and effect.
19. ENTIRE AGREEMENT
This Agreement, together with any other document or agreements
specifically identified in this Agreement, represents the entire agreement
between the parties, and supersedes all previous representations,
understandings or agreements.
20. ACCEPTANCE OF SERVICES
ACCEPTANCE OF THIS AGREEMENT BY HUDSON ENTERPRISES, INC., MAY BE SUBJECT, IN
HOSTS'
ABSOLUTE DISCRETION, TO SATISFACTORY COMPLETION OF A CREDIT CHECK.
ACTIVATION OF SERVICE SHALL INDICATE HOSTS' ACCEPTANCE OF THIS
AGREEMENT. USE OF THE HOST'S NETWORK CONSTITUTES ACCEPTANCE OF THIS
AGREEMENT. YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY AND
RIGHT TO ENTER INTO THIS AGREEMENT AND THAT THERE ARE NO CONFLICTING
CLAIMS RELATING TO THE RIGHTS GRANTED BY THIS AGREEMENT. YOU FURTHER
REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OF AGE.
21. CANCELLATION POLICY
If you cancel your Service Agreement prior to the end of the term
specified in your Order Form, Host shall not refund to you any fees
paid in advance of such cancellation. You will be required to pay 100% of
Hosts'
standard monthly charge for each month remaining in the term. Your Service
Agreement shall automatically renew for a new Term unless you give written
notice to cancel not less than thirty (30) days prior to the expiration of
the current term. If notice is untimely and you elect nonetheless to
cancel the new term, you will pay 100% of Hosts’ standard monthly
charge for each remaining month in the new term. For security, all cancellation
requests must be made by the primary contact person on the account who
must provide sufficient customer identification information as may be
specified from time to time by Host. Any cancellation request shall be
effective upon receipt, unless another date is specified in such
cancellation request. Any cancellation by Host or you shall not
relieve you of any obligations to pay fees accrued prior to such
cancellation.
Rev. 03/13/06
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